Privacy Policy

The confidentiality of your personal data is one of the main concerns of Componevo S.R.L., headquartered in Deva, Santuhalm, no. 35A, 330004, Hunedoara County, Romania, acting as a data controller.

This document aims to inform you about the processing of your personal data in the context of using the website www.componevo.com, hereinafter referred to as the “site”.

Contents

Categories of personal data processed
Purposes and legal grounds for processing
Data retention period
Disclosure of data
Data transfer
Your rights
Data security
Children’s privacy
Changes

1. Categories of personal data processed

A. If you are a customer

first and last name
phone number
email address
billing address
delivery address
data regarding site usage
other data provided within your account or orders

If you use Facebook or Google:

username
email address

If an account is automatically created during checkout, your email is used to create the account.

If you do not complete the order, your data will not be stored.

B. If you are a visitor

Data collected directly:

contact form
chat
complaints
forms (returns, service, distributor, newsletter)

Data collected indirectly:

IP address
browser
browsing duration
visited pages
site behavior

2. Purposes and legal grounds for processing

Customer

Contract:

order processing
delivery
invoicing
returns

Legal basis: contract performance

Legal obligations:

accounting
tax obligations
archiving

Legal basis: legal obligation

Marketing:

Sending commercial communications via email or SMS.

Legal basis: consent

Consent is optional and can be withdrawn at any time via the unsubscribe link or by contacting office@componevo.com

Analysis and optimization:

statistics
improving user experience

Legal basis: legitimate interest

Visitors

marketing: consent
site operation: legitimate interest

3. Data retention period

orders: 10 years
account: until deletion
chat / contact: until resolution
newsletter: until unsubscribe
incomplete orders: limited period (e.g. 30 days)

4. Data disclosure

Your data is not sold.

It may be shared with:

courier companies
payment processors (e.g. Netopia, TBI Bank)
IT / hosting providers
email / newsletter services
chat service providers

All such entities are bound by confidentiality obligations.

5. Data transfer

Your data may be transferred only within the European Union.

6. Your rights

right to information
right of access
right to rectification
right to erasure
right to restriction
right to data portability
right to object
right not to be subject to automated decision-making
right to lodge a complaint with a supervisory authority

Contact: office@componevo.com

7. Data security

Componevo S.R.L. implements appropriate technical and organizational measures to protect personal data.

8. Children’s privacy

We do not knowingly collect data from individuals under 18 years of age.

9. Changes

We reserve the right to update this policy.

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Cookie policy: https://componevo.com/politica-cookie.html